Password

Update your account password.

Subscription Status, Payment Methods & Invoices

Login to our customer billing portal to check on your subscription status, update your payment method and download invoices.

Turn Off Auto-Renew

Turn off auto-renew so that you won’t be re-billed. Your access will continue until the end of your billing period.
Request to Turn Off Auto-Renew

Pause CWC+ Membership

Send us a request to pause your membership. When your membership is paused, you won't have access to the training and you won't be billed. You can contact us to resume it at any time.
Request Pause

Cancel CWC+ Membership

Send us a request to terminate your membership. You'll lose access immediately when we process your request. If your cancellation request is within the 14-day refund window, we'll also process your refund.
Request Cancellation

Other Account Inquiries

Reach out to our support team if you need help with your account or CWC+ membership.

Delete My Account

Delete your account and all related information from the learning platform.
Request Account Deletion